Spa Guide Customer Service
Houston
Spa Guide Customer Service
Full Time • Houston
Benefits:
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
- Wellness resources
Are you a vibrant and outgoing individual who loves assisting others? Join Team Oak Forest at Hand & Stone Massage and Facial Spa as a Spa Guide, dedicated to ensuring every client enjoys a personalized, memorable, and joyful experience. Your positive attitude, friendliness, and ability to promote memberships and services will be recognized, appreciated, and rewarded. Earn up to $30 an hour when selling memberships!
What We Offer:
- Competitive compensation: $12 hourly base rate PLUS
- 10% retail sales commissions PLUS
- Great membership sales commissions!
- Exciting contests with bonuses, prizes, and free services for showcasing your sales skills
- Career advancement opportunities into lead and management roles based on performance
- Ongoing training to equip you with the tools for success
- Positive, professional work environment where hard work is balanced with daily enjoyment
- Employee discounts on skin and body care products, as well as massage, facial, and body sculpting services (available after 90 days of employment)
- Full or part-time options with the busiest and highest commission evening and weekend shifts currently available
- Free telemedicine, accident coverage, group life, and additional benefits
- Deeply discounted health, dental, vision, life, and mental health coverage options
- Spa Guides delight in stylish and comfortable company-provided Lucky Brand jackets and tees that add a touch of fun to their meaningful role
Responsibilities:
- Provide excellent, warm customer service, building lasting relationships with members and guests
- Welcome and greet clients upon arrival
- Answer phones, book appointments, and communicate with clients through text and calls
- Effectively sell products, services, upgrades, memberships, and gift cards
- Guide guests towards beauty and radiant health by promoting regular appointments and recommending service enhancements
- Assist in maintaining a beautiful, organized, professional, and clean spa environment
- Bring a positive, energetic attitude to the spa each day
- Provide support to the Spa Leader with tasks such as filing, organizing, creating contests, holiday decorating, and editing documents
Qualifications:
- Reliable and punctual
- Organized with weekend and evening availability
- High school diploma or equivalent
- 18 years of age or older with a polished, neat appearance
- Kind, patient, positive attitude
- Ability to work independently with minimal supervision
- Sales experience is a strong plus, but a willingness to learn and grow is essential
Join us in creating a fulfilling and supportive work environment. Apply now to embark on a rewarding career with Team Oak Forest!
Compensation: $12.00 - $30.00 per hour
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
(if you already have a resume on Indeed)
Or apply here.
Career Advancement Opportunities
Flexible Schedule
Sense of Community Culture
Employee Rewards Program
In-house contests and bonus opportunities, Employee referral bonuses
Continuing Education
Hands-on training, Continuing education reimbursement, Tools for Touch© CE webinars
Discounts
ABMP professional insurance offered at an additional discount, Massage Magazine Insurance Plus and Beauty Insurance Plus discounts, Deeply discounted Verizon® Wireless cellular plans, Child care