Spa Director Pembroke Pines

Spa Director

Full Time • Pembroke Pines
Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Signing bonus
  • Training & development
  • Vision insurance
- WE ARE NOW OFFERING A $4000 SIGN ON BONUS

At Hand and Stone, opportunity knocks.
We are currently seeking an energetic and reliable Spa Director to help us run our operations!

Do people often describe you as a dynamic leader or fantastic motivator? Have you always wanted to have the power to be hands-on and develop an amazing culture in your workplace? 

As the Spa Director, you will direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction. Our ideal Director will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation.

The individual in this position is responsible and accountable for certain aspects of daily operations with a focus on achieving sales targets (with an eye for effective marketing strategies) and delivering an exceptional level of customer service. We believe in performance-based remuneration, so if you are constantly striving to achieve, want opportunities to be creative, and to own your personal progress, then you found the right place to work!
 
Please come join us if you:
  • Have a great personality and excellent interpersonal skills!
  • Are a self-proclaimed “genius” in sales and marketing. We need someone who can help us grow our business and maximize profit and revenue
  • Are a dynamic leader who can manage a diverse staff
  • Have great communication skills and connect well with staff and stakeholders
  • Consider yourself to be an excellent organizer (we want the spa to run effectively and exceed our customers’ expectations)
  • Are an empathic individual who can put yourself in someone else’s shoes
  • Spa experience is a plus, but not required! We will teach you everything you need to know to be successful in the spa industry
 
Responsibilities:
  • Overcome objections during the sales process and increase the membership base
  • Create marketing strategies aimed at maximizing revenue and profits
  • Perform data analysis that drives business decisions and success
  • Use sound judgment, work independently, with minimal supervision.
  • Plan and direct to meet the daily needs of the operation.
  • Track staff schedules efficiently to optimize capacity, revenue, and profits.
  • Maintain the utmost cleanliness and soothing ambiance of the premises
  • Manage inventory effectively
  • Ensure a high degree of customer satisfaction, address customer dissatisfaction, resolve service complaints.
  • Ensure compliance with all Hand & Stone policies and procedures in addition to the local, state, and federal laws and regulations.
  • Hire, train, supervise, develop, mentor all team members according to Hand & Stone policies and procedures.
  • Motivates and empowers the team to achieve high standards.
About Us:
 Hand & Stone Massage and Facial Spa professionals are passionately dedicated to surpassing the expectations of each and every one of our clients. By artfully and creatively providing superior massage and facial services at truly affordable prices, Hand & Stone Massage and Facial Spa will consistently deliver a massage or facial experience of the very highest quality. 
Compensation: $55,000.00 - $63,900.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment.  Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Hand & Stone Advantages

Being part of the Hand & Stone team enables you to take advantage of these exclusive benefits:

Top-Notch Medical Insurance
We are on a mission to protect our employees from unexpected, high medical costs! We offer great medical insurance plans with a generous employer contribution. Florida Blue has been providing health insurance to residents of Florida for more than 75 years and we carry both PPO and HMO options with them!
Bonuses
Our bonuses are not frosting, it is part of the cake! In-house contests and bonus opportunities for ALL departments. Employee referral bonuses year around, sign on bonuses for Massage Therapists, and more!
Complimentary Lifestyle Membership
Well-being and helping our employees stay healthy is in our DNA. Our Lifestyle Membership program allows our members to receive complimentary massages and facials regularly!
Personal Development
We want you to grow with us. And to keep you improving, we offer lunch and learns, build your business classes, next level sales classes, tuition reimbursement programs, 50% CEU contributions, leadership development courses, and many more opportunities for personal growth!
Discounts
30% off product discounts! ABMP professional insurance offered at an additional discount, Massage Magazine Insurance Plus and Beauty Insurance Plus discounts, and deeply discounted Verizon® Wireless cellular plans.
Parties and Cantinas
We believe that bringing people together to celebrate and socialize is a great way to inspire each other and keep our community strong and close! Party hats are optional.
Employee Appreciation
An employee’s hard work is the fuel to great company culture. We thank our team by fueling them! Each month we celebrate employee appreciation with a catered lunch.