Charismatic Spa Leader
Full Time • Austin
At Hand and Stone, opportunity knocks.
We are currently seeking an energetic and reliable Spa Manager to help us run our operation in South Austin!
Do people often describe you as a dynamic leader or a fantastic motivator? Have you always wanted to have the power to be hands-on and develop an amazing culture in your workplace?
As the Spa Manager, you will direct and organize the overall operation of the spa to maximize the potential of our team members' lives paired with exemplary customer service and customer satisfaction.
Our ideal Manager or Director will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation.
Our ideal Manager or Director will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation.
The individual in this position is responsible and accountable for certain aspects of daily operations with a focus on achieving sales goals and delivering an exceptional level of customer service. We believe in performance-based remuneration, so if you are constantly striving to achieve, want opportunities to be creative, and to own your personal progress, then you found the right place to work!
Please come join us if you:
Have a great personality and excellent interpersonal skills!
Are a self-proclaimed “genius” in sales and marketing. We need someone who can help us grow our business and maximize profit and revenue
Are a dynamic leader who can manage a diverse staff
Have great communication skills and connect well with staff and stakeholders
Consider yourself to be an excellent organizer (we want the spa to run effectively and exceed our customers’ expectations)
Are an empathic individual who can put yourself in someone else’s shoes
Spa experience is a plus, but not required! We will teach you everything you need to know to be successful in the spa industry
Are a self-proclaimed “genius” in sales and marketing. We need someone who can help us grow our business and maximize profit and revenue
Are a dynamic leader who can manage a diverse staff
Have great communication skills and connect well with staff and stakeholders
Consider yourself to be an excellent organizer (we want the spa to run effectively and exceed our customers’ expectations)
Are an empathic individual who can put yourself in someone else’s shoes
Spa experience is a plus, but not required! We will teach you everything you need to know to be successful in the spa industry
Responsibilities:
- Create marketing strategies aimed at maximizing revenue and profits
- Perform data analysis that drives business decisions and success
- Analyze sales numbers in comparison to the marketing budget to manage profitability
- Use sound judgment, and work independently, with minimal supervision.
- Plan and direct to meet the daily needs of the operation.
- Track staff schedules efficiently to optimize capacity, revenue, and profits.
- Maintain the utmost cleanliness and soothing ambiance of the premises
- Manage inventory effectively
- Monitor the budget to ensure efficient operation keeping expenditures within budget
- Ensure a high degree of customer satisfaction, address customer dissatisfaction, and resolve service complaints.
- Ensure compliance with all Hand & Stone policies and procedures in addition to the local, state, and federal laws and regulations.
- Hire, train, supervise, develop, and mentor all team members according to Hand & Stone policies and procedures.
- Motivates and empowers the team to achieve high standards.
What’s in it for you?
- A great opportunity to implement creative strategies to help our new spa become as successful as possible!
- Growth opportunities
- Competitive compensation
- Commission opportunities and generous bonuses
Benefits We Offer:
- Medical/Dental/Vision
- 401K
- Supplemental Insurance
- Paid vacation
- Flexible schedules
- Employee discounts on products and services
- Employee rewards program/employee referral bonus
Compensation: $50,000.00 - $60,000.00 per year
At Hand and Stone, Opportunity Knocks.
Over 450 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
(if you already have a resume on Indeed)
Or apply here.
Career Advancement Opportunities
Flexible Schedule
Sense of Community Culture
Employee Rewards Program
In-house contests and bonus opportunities, Employee referral bonuses
Continuing Education
Hands-on training, Continuing education reimbursement, Tools for Touch© CE webinars
Discounts
ABMP professional insurance offered at an additional discount