Assistant Spa Manager
Full Time • Mechanicsville
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
Job Description:
A holistic approach to wellness.
Hand & Stone Massage and Facial Spa has opened a new spa in Mechanicsville, VA! We are growing rapidly and have become an addition to an already successful franchise system with over 500 locations across the US and Canada!
We are currently seeking an energetic and reliable Assistant Spa Manager to help us run our operation!
Are people often impressed with your organizational skills? Would you consider yourself to be an enthusiastic individual with a drive for success? Are you a self-proclaimed “self-starter”?
This position is designed for people who are interested in learning about the wellness industry and growing in their career. Our ideal candidate will have a minimum of 1-2 years of sales and customer service experience.
Please join us if you:
• Have a great personality and excellent interpersonal skills!
• Are passionate about sales and working with people.
• Can bring energy and enthusiasm to the table.
• Have the drive to promote the health and wellness benefits of both massage therapy and facials
• Have experience handling administrative tasks including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Are looking for a flexible schedule and available to work weekends
• Have spa experience! Spa experience is a plus, but not required! We will teach you everything you need to know to be successful in the spa industry.
Spa Manager Performance will be based on the following metrics:
• Are passionate about sales and working with people.
• Can bring energy and enthusiasm to the table.
• Have the drive to promote the health and wellness benefits of both massage therapy and facials
• Have experience handling administrative tasks including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Are looking for a flexible schedule and available to work weekends
• Have spa experience! Spa experience is a plus, but not required! We will teach you everything you need to know to be successful in the spa industry.
Spa Manager Performance will be based on the following metrics:
- Membership Conversion –minimum 30% membership conversion
- Staffing— Service Provers Utilization of 70 – 75%. Staffing service providers and front desk to support booking volume. Success will be measured on overall provider and spa room utilization.
- Brand Awareness – this will be based on lead gen and prospect count of potential members.
What you need to succeed in this role:
- Community outreach to drive memberships such as public events, grass root marketing, etc.
- 2 to 3 years sales management experience in the salon/spa, retail, commission based or membership sales model, with a large focus on driving profitability and coaching to goals.
- Driving membership conversion, retention and providing ongoing training to the front desk team.
- Ability to adapt to different types of personalities in a professional and courteous way
- Ability to coach a sales team and hitting sales goals, guide the staff to operate with peak efficiency through coordination, communication, and cooperation
- Passion for promoting the benefits of massage and skin care treatments
- Strong and clear communication skills
- Maintain a clean and organized spa
- Able to work weekends and flexible schedule
- Able to learn new software (training will be provided)
- Organized and Team player
What’s in it for you?
- $15/hr + commission based on membership sales (opportunity to earn extra few hundred ++ each month )
- Monthly and quarterly bonuses and incentive based on membership goals.
- Opportunity to grow a new spa from the ground up!
- Training, Development, and Opportunity for growth
- Employee discounts
- A professional and safe work environment
- Contests
Compensation: $15.00 per hour
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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Career Advancement Opportunities
Flexible Schedule
Sense of Community Culture
Employee Rewards Program
In-house contests and bonus opportunities, Employee referral bonuses
Continuing Education
Hands-on training, Continuing education reimbursement, Tools for Touch© CE webinars
Discounts
ABMP professional insurance offered at an additional discount, Massage Magazine Insurance Plus and Beauty Insurance Plus discounts, Deeply discounted Verizon® Wireless cellular plans, Child care