Spa Sales Manager
Full Time • Hollywood
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
- Wellness resources
Hand & Stone Massage and Facial Spa is looking for a dynamic, personable, and energetic Spa Sales Manager who knows how to achieve sales goals, infuse a team with a can-do spirit, and spot the next sales/service all-stars.
The ideal candidate is a self-starter that will mentor and inspire our staff by maintaining high performance standards, leading by example, providing superb customer service, and setting and reaching sales goals for individuals and the team.
The primary Responsibilities and Duties of this role include, but are not limited to:
- Lead a staff of service professionals, with demonstrated ability to balance coaching/mentoring with discipline
- Implement and achieve individual and team sales goals in spa memberships, service enhancements and upgrades, and retail sales
- Support the Spa Director and Owners in executing the day-to-day operations of the spa, along with specific assigned responsibilities
- Promote the health and wellness benefits of both massage therapy and skin care services
- Handle administrative tasks including but not limited to payroll, scheduling, ordering/inventory, and reporting
- Ongoing recruitment of a best-in-class team
- Utilize reporting and data analytics to determine bright spots and areas of improvement
- Uphold spa cleanliness standards, including maintenance issues, throughout the spa
- Community Outreach
The primary Qualifications for this role include, but are not limited to:
- A passion for people and sales, with a high level of enthusiasm
- Minimum of 2 years of sales/customer service experience, preferably in a hospitality or spa environment, LMBT License & experience preferred
- Computer proficiency
- Responsibility and dependability are a must
- Critical thinking skills, including customer conflict resolution
- Ability to work flexible schedule including days/evenings/weekends/holidays
- Knowledge and understanding of all spa services and product lines
- Enthusiasm in ongoing training and education, personally and for staff
- Excellent verbal and written communication skills to be utilized internally and externally
Benefits:
- Incentive-based salary plus bonuses
- Free massage and facial services
- Flexible schedules
- Professional and safe work environment
- 401k Plan with matching
- Employee discounts
- Employee referral bonus
- Contests
Compensation: $18.00 - $20.00 per hour
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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Career Advancement Opportunities
Flexible Schedule
Sense of Community Culture
Employee Rewards Program
In-house contests and bonus opportunities, Employee referral bonuses
Continuing Education
Hands-on training, Continuing education reimbursement, Tools for Touch© CE webinars
Discounts
ABMP professional insurance offered at an additional discount, Massage Magazine Insurance Plus and Beauty Insurance Plus discounts, Deeply discounted Verizon® Wireless cellular plans, Child care