Assistant Manager & Sales Associate
Full Time • Seminole
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Benefits:
- 401(k) matching
- Bonus based on performance
- Company parties
- Dental insurance
- Employee discounts
- Flexible schedule
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Job Summary
Hand & Stone Massage and Facial Spa is seeking a motivated, results-driven Assistant Manager to support daily operations, drive sales performance, and deliver exceptional customer experiences. The ideal candidate thrives in a fast-paced environment, leads by example, and is comfortable working with sales goals, incentives, and membership conversions.
Key Responsibilities
- Support the Spa Manager in daily operations, staff leadership, and overall spa performance
- Drive sales, customer service excellence, and membership growth
- Maintain a minimum monthly membership conversion rate of 15%
- Coach and motivate front desk associates to meet individual and team goals
- Deliver outstanding guest experiences and resolve customer concerns professionally
- Monitor schedules, handle shift coverage, and assist with staff training and development
- Ensure compliance with company policies, procedures, and brand standards
- Accurately handle POS transactions, reporting, and operational tasks
Qualifications & Skills
- Proven experience in sales, customer service, or retail management
- Ability to perform in a fast-paced, goal-oriented environment
- Strong communication, leadership, and problem-solving skills
- Experience working with commissions, incentives, and performance metrics
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Professional demeanor with a passion for wellness and customer care
Compensation & Benefits
-
Starting pay: $17 per hour
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Monthly and quarterly performance bonuses
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Commission on select products and membership sales
- Opportunities for career growth within Hand & Stone
- Employee discounts on services and products
Why Join Hand & Stone?
At Hand & Stone, we value teamwork, growth, and delivering exceptional wellness experiences. If you are a sales-focused leader who enjoys motivating others and contributing to a high-energy spa environment, we’d love to hear from you.
Compensation: $17.00 - $18.00 per hour
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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A Mission That Matters
Our work helps people feel their best—every day.
A Team That Supports You
We foster respect, inclusion, and collaboration across every role.
A Brand That Invests in Growth
We’re growing nationwide and committed to franchise and employee success.