Spa Sales and Guest Service Associate
Full Time • Seminole
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Benefits:
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Welcome, Empower, Connect!
At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.
By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.
Job Description:
Hand and Stone Massage and Facial Spa, located in Seminole, is seeking a Front Desk Sales Associate. You are a critical link in ensuring that our customers' experience at our Spa is nothing short of outstanding!
Responsibilities:
- Meet membership sales goals and maintain a minimum conversion percentage of 15%
- Attend all Membership Training/webinars.
- Train, monitor, and coach the performance of all sales and service staff.
- Assisting in overseeing the daily operations of the Spa.
- Manage spa sales performance.
- Detailed knowledge of the menu of services.
- Provide excellent customer service to members and guests while fostering lasting relationships.
- Capable of working flexible hours.
- Effectively communicate sales, promotions, and service options with clients.
- Uphold spa cleanliness standards.
- Bring a positive and energetic attitude.
- Answer phones, schedule appointments, and file documents.
- Perform various other duties as assigned.
What's in it for you?
- Competitive Compensation - Hourly wage PLUS commissions.
- Contests - Do you want to put your sales skills to the test? See what we have in store!
- Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
- Ongoing Training - We are ALWAYS learning and improving.
- Flexible Hours - Whether you are working part-time or full-time.
- Positive and Professional Work Environment - We strive to maintain a fun and engaging work environment. We hope you do too!
- Employee Discounts - Who wouldn't want discounts on products, services, AND gift cards?
Qualifications:
- Having a high school diploma or equivalent is required
- Must be 18 years old or older
- Must have reliable transportation
- Must be exceptionally organized and have excellent attention to detail
- Must be a strong team player with the ability to work independently with minimal supervision
- Management experience 2+ years (preferred)
- Sales experience 3+years
Compensation: $13.50 - $15.00 per hour
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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A Mission That Matters
Our work helps people feel their best—every day.
A Team That Supports You
We foster respect, inclusion, and collaboration across every role.
A Brand That Invests in Growth
We’re growing nationwide and committed to franchise and employee success.