Assistant Spa Manager
Full Time • Austin
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Hand & Stone Massage and Facial Spa – Great Hills (near The Domain)
If you love people, sales, and leadership—and you thrive in an environment where every day feels different—this might be your next great move.
We’re looking for an Assistant Spa Manager who’s equal parts coach, problem-solver, and front-of-house pro. You’ll be hands-on with guests and the team while helping keep a high-volume spa running smoothly behind the scenes.
This is a role for someone who wants responsibility, growth, and impact—not just a title.
What You’ll Be Doing
- Lead and support daily spa operations in a fast-paced, customer-focused environment
- Work alongside Spa Associates at the front desk: answering phones, booking appointments, greeting guests, and selling memberships and packages
- Help manage schedules, payroll, inventory, and operational reporting
- Be a go-to resource for guest concerns and therapist questions—calm, confident, solutions-oriented
- Coach and motivate the front desk team while partnering closely with the Spa Manager\
- Balance mentoring and accountability to keep standards high and the team aligned
- Promote the health and wellness benefits of massage therapy and facials with confidence and authenticity
Who You Are
- A natural people-person with a sales mindset
- Experienced in retail management and/or customer-focused leadership
- Comfortable selling memberships (or excited to learn—training provided)
- Organized, dependable, and tech-savvy (booking systems a plus)
- Confident taking direction while also leading others
- Able to adapt, prioritize, and keep things moving during busy shifts
- Available to work a flexible schedule including days, evenings, weekends, and holidays
Why You’ll Love Working Here
- Medical, Dental, and Vision Insurance
- 401(k) and supplemental insurance options
- Paid vacation
- Flexible scheduling
- Deep employee discounts on services and retail products
- Employee rewards and referral bonus program
- A supportive leadership team that values growth, accountability, and doing things the right way
Ready to Step In?
If you’re looking for a leadership role where you can build skills, drive results, and genuinely help people feel better every day, we want to meet you.
Compensation: $16.00 - $20.00 per hour
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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A Mission That Matters
Our work helps people feel their best—every day.
A Team That Supports You
We foster respect, inclusion, and collaboration across every role.
A Brand That Invests in Growth
We’re growing nationwide and committed to franchise and employee success.