Sales and Operations Spa Manager
Full Time • Hollywood
We’re hiring across roles and experience levels. Browse open positions and take the first step toward a fulfilling career.
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
We’re looking for a disciplined, organized and sales-driven leader ready to take charge. At Hand & Stone Hollywood, your mission is simple: grow revenue, elevate performance and run a tight, high-standard spa. If you take pride in results and have the work ethic to back it up, this is the leadership role you’ve been working toward.
What You’ll Do (Core Responsibilities)
Sales Leadership (Primary Focus)
- Drive membership, upgrades, and retail to exceed revenue goals
- Recruit, coach and motivate a sales-focused team
- Hold team members accountable to performance and professionalism
- Lead with structure: clear expectations, clear follow-through
- Build referral + retention success with loyal client relationships
- Analyze KPIs weekly and adjust strategy for fast results
- Ensure every client gets a premium, luxury experience
Operational Excellence
- Maintain flawless organization of schedules, staffing and service flow
- Oversee cleanliness, safety, compliance and policy enforcement
- Manage inventory like a pro, stocked, efficient, visually sharp
- Run productive team meetings and continuous training
- Solve problems with urgency and a commitment to service
- Support a culture of accountability, respect, and high standards
What You Bring
You are…
✔ A closer — confident selling memberships, upgrades, and retail
✔ Organized & disciplined — structure is your love language
✔ Assertive but supportive — you coach AND you hold the line
✔ Hungry to win — you don’t just hit goals… you raise them
✔ A builder — you create strong teams and strong results
✔ A leader with 3+ years management experience in spa/wellness/hospitality
✔ Strong communication + problem-solving skills
✔ Available evenings, weekends, and holidays as business requires
✔ A closer — confident selling memberships, upgrades, and retail
✔ Organized & disciplined — structure is your love language
✔ Assertive but supportive — you coach AND you hold the line
✔ Hungry to win — you don’t just hit goals… you raise them
✔ A builder — you create strong teams and strong results
✔ A leader with 3+ years management experience in spa/wellness/hospitality
✔ Strong communication + problem-solving skills
✔ Available evenings, weekends, and holidays as business requires
Compensation & Benefits
- Competitive base salary
- Monthly performance bonuses based on revenue + KPIs
- Employee discounts on services, retail + gift cards
- Growth path into multi-unit leadership for top performers
- Work with a stable, repeat-client membership model
This is a role for someone who truly takes ownership.
If you want responsibility, influence, and the chance to shine, we’re ready for you.
If you want responsibility, influence, and the chance to shine, we’re ready for you.
Apply today, top candidates will be contacted immediately.
Let’s build something exceptional together.
Let’s build something exceptional together.
Compensation: $55,000.00 - $60,000.00 per year
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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A Mission That Matters
Our work helps people feel their best—every day.
A Team That Supports You
We foster respect, inclusion, and collaboration across every role.
A Brand That Invests in Growth
We’re growing nationwide and committed to franchise and employee success.