Spa Sales and Customer Service Associate
Stoneham
Spa Sales and Customer Service Associate
Full Time • Stoneham
We’re hiring across roles and experience levels. Browse open positions and take the first step toward a fulfilling career.
Benefits:
- Contests
- Employee rewards program/employee referral bonus
- Bonus based on performance
- Company parties
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
Spa and Membership Sales Associate
$15-$16/Hour + Membership Sales Commissions + Bonuses
Join a team where great customer service and sales skills are rewarded.
Hand & Stone Massage and Facial Spa Stoneham, MA is seeking a motivated, energetic Spa Sales Associate to help create an outstanding experience for every guest who walks through our doors. This role is perfect for someone who enjoys building relationships, helping people prioritize wellness, and earning additional income through membership sales and guest engagement.
As a Spa Associate You’ll
- Welcome guests and create a warm, professional first impression
- Answer phones and assist with scheduling appointments
- Educate guests on the benefits of massage and facial services
- Recommend memberships, upgrades, gift cards, and wellness services
- Build strong relationships with members and encourage retention
- Maintain accurate client records and appointment schedules
- Help keep the spa clean, organized, and welcoming
- Support the team in delivering an exceptional guest experience
What We Offer
- $15-$16 per hour base pay
- Membership sales commissions
- Performance bonuses and sales incentives
- Flexible scheduling
- Employee discounts on spa services and products
- Employee referral bonuses
- Ongoing contests and rewards programs
- Positive, team-oriented work environment
- Growth opportunities within a nationally recognized spa brand
What We're Looking For
- Customer service and/or sales experience preferred
- Comfortable recommending memberships and wellness services
- Strong communication and relationship-building skills
- Ability to multitask in a fast-paced environment
- Positive attitude and professional appearance
- Reliable, team-oriented, and goal-driven
- Available to work evenings, weekends, or peak business hours as needed
If you enjoy helping people feel their best while earning commissions for your sales success, we'd love to meet you!
SA421
Compensation: $15.00 - $16.00 per hour
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
(if you already have a resume on Indeed)
Or apply here.
A Mission That Matters
Our work helps people feel their best—every day.
A Team That Supports You
We foster respect, inclusion, and collaboration across every role.
A Brand That Invests in Growth
We’re growing nationwide and committed to franchise and employee success.