Spa Sales and Guest Service Associate
Houston, TX
Spa Sales and Guest Service Associate
Part Time • Houston, TX
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Benefits:
- Free uniforms
- Health insurance
- Training & development
- Wellness resources
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Free food & snacks
Spa Associate – Sales Focused
Part-Time / As Needed | $14.00 per hour
Welcome, Empower, Connect!
At Hand & Stone Massage and Facial Spa – Houston Memorial, we’re looking for an experienced, sales-driven Spa Associate to join our front desk team on a part-time, as-needed basis.
This is a SALES position. While providing exceptional guest service and supporting daily front desk operations are important parts of the role, we are specifically looking for someone who is confident selling memberships, upgrades, gift cards, retail products, and services.
If you are outgoing, competitive, comfortable working toward goals, and know how to turn a great guest experience into a sale, we want to meet you!
What We’re Looking For
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Minimum 3 years of customer service and/or sales experience required
- Strong sales background with a proven ability to meet goals
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Open availability and schedule flexibility required
- Available to work part-time and as needed, including evenings, weekends, and high-volume periods
- Confident discussing pricing, promotions, memberships, and service recommendations
- Comfortable asking for the sale and overcoming objections
- Professional, dependable, energetic, and team-oriented
- Strong communication and multitasking skills
- Previous spa, salon, wellness, hospitality, or membership-based sales experience preferred
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Zenoti experience is a plus
What You’ll Do
- Meet and exceed individual and spa membership sales goals
- Convert first-time guests into members by confidently presenting the value of membership
- Promote enhancements, upgrades, retail products, gift cards, and current promotions
- Create a welcoming, high-energy, 5-star experience for every guest
- Build relationships with members and guests to encourage repeat visits
- Pre-book future appointments and help maintain strong client retention
- Answer phones, schedule appointments, check guests in and out, and process payments
- Maintain detailed knowledge of our services, enhancements, memberships, and promotions
- Assist with maintaining a clean, organized, professional front desk and spa environment
- Support the team with additional duties as needed
What Sets Hand & Stone Apart
Sales Opportunity – This is more than answering phones and booking appointments. You’ll have opportunities to strengthen your sales skills while helping guests build consistent wellness routines.
Training & Growth – Continue developing your sales and spa-industry knowledge through training and hands-on experience.
Team Environment – Join a goal-driven team focused on guest experience, memberships, retention, and overall spa performance.
Schedule & Pay
Pay: $14.00 per hour
Position: Part-Time / As Needed
Availability: Open availability and flexibility are required.
Position: Part-Time / As Needed
Availability: Open availability and flexibility are required.
Ready to Join Us?
We are looking for someone who can come in ready to sell, connect with guests, and contribute to our goals. If you have a strong sales personality, at least three years of experience, and enjoy working in a fast-paced environment, we’d love to hear from you.
Compensation: $14.00 per hour
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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A Mission That Matters
Our work helps people feel their best—every day.
A Team That Supports You
We foster respect, inclusion, and collaboration across every role.
A Brand That Invests in Growth
We’re growing nationwide and committed to franchise and employee success.