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- Training & development
- 401(k)
- Employee discounts
Our Assistant Spa Manager is responsible for leading the Spa Ambassador Team to achieve the sales goals of the spa, and works with our Spa Manager to realize the spa’s Culture of Excellence.
Ideal candidates for this role demonstrate the following attributes:
- Growth Focused Leadership - the Assistant Spa Manager will be running the front desk of the spa, training sales associates, and working closely with our Spa Manager to produce both a client and team focused culture..
- Member Conversion and Customer Service -As part of the spa management team, you will lead by example. You should enjoy connecting with clients to offer them individualized sales solutions. You should also understand how to coach and motivate a sales team.
- Multi-Tasking Expertise - You should have experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
- Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.
- Commissioned Sales Experience is a MUST, preferably in a membership-based environment
- Communication: Communicate with clients and provide exceptional service in a professional and personable way
- Attention to Detail: The difference between doing the job well or just getting it done
- Problem-solver: Taking immediate action to solve issues
- Team Player: Ability to work independently with minimal supervision
- Computer Skills: Experience with a POS system; Zenoti knowledge a plus
- Authenticity: Convey genuine enthusiasm
- Relationship-Building: Excel in building client relationships
- Sales & Customer Engagement: Display exemplary customer care & ability to translate this to membership sales
- Reliability: On-time arrival every shift
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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