- Deliver excellent customer service to members/guests
- Welcome and greet members/guests upon arrival
- Answer phones, book appointments, sell memberships, gift cards and upgrades
- Follow proper filing procedures/file maintenance
- Promote health/wellness benefits of massage therapy
- Maintain a professional and clean work environment & appearance
- Ensure the spa is organized and clean
- Maintain a positive, energetic attitude
- Perform various other duties as assigned
- Be service oriented and enjoy working with different types of clientele
- Be outgoing, friendly, and energetic
- Thrive in a competitive (yet fun), sales based environment
- Be able to multi-task and prioritize during times of high stress
- Be a quick learner
- Enjoy educating and sharing knowledge with clients
- Be a team player; be willing to help and assist other team members when needed
- Enjoy keeping the environment pristine, clean, and organized
- Be punctual and dependable
- Starting hourly wage of $15 plus commissions
- Opportunity to pick-up additional hours
- Paid time-off
- Medical, Dental, and Vision coverage for Full-Time employees
- 401k plans available with matching
- Professional and safe work environment
- Employee discounts
- Growth opportunities
- Ability to earn free monthly massage or facial
- Supportive and caring environment; positive culture
- At least a High School Education or equivalent
- Available to work during the summer months.
- Knowledge of Microsoft Office application, Spa Software (will train) and basic accounting principles.
- Excellent personal appearance, good verbal and written communication skills.
- Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
- Outgoing, positive personality that loves interacting with clients and guests
- **Must observe the front desk operations prior to interview**
- Sunday 11:00-6:30pm
- Monday 8:00-3:00pm
- Tuesday 8:00-3:00pm
- Wednesday OFF
- Thursday 8:00-3:00pm
- Friday 8:00-3:00pm
- Saturday OFF
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
(if you already have a resume on Indeed)