Retail Sales Lead
Full Time • Porter Ranch
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Health insurance
- Wellness resources
Hand & Stone Massage and Facial Spa is a successful franchisor with over 550 locations across the US and Canada. Hand and Stone Massage and Facial Spa in Porter Ranch is family-owned and recognized for its welcoming atmosphere and excellent therapists. Our over 10-year reputation is built on our culture of respect, support and appreciation of everyone’s efforts.
Hand and Stone Massage and Facial Spa in Porter Ranch is currently seeking an engaging Sales Lead to head our sales and guest engagement team to drive growth of our spa’s recurring membership model. The ideal candidate will have experience running a sales team.
As a Sales Lead, you'll be the driving force behind our sales associates; coaching, motivating, leading, and hitting those sales targets, with our spa manager. Get ready to connect with potential customers, understand their needs, build relationships and seal the deal. We need a leader with an engaging personality and communication skills who put our customers at ease and have a knack for closing sales.
The Membership Sales Manager has 2+ years experience in leading a sales or commission-based sales team. Key components critical to this role are: experience achieving and managing specific quotas and goals, and holding a team accountable for delivering on objectives. They are confident in performing personal sales, training and motivating a sales team, teaching customer engagement and driving performance.
Key Responsibilities of the Membership Sales Leader:
- · Work with our spa manager and closely with our spa associates to create a winning and fun sales vibe
- · Craft and run ongoing sales training programs for our spa associates.
- · Set sales goals and drive performance to achieve daily, weekly, monthly and annual sales goals. Lead by example.
- · Connecting with our guests, building trust and convincing them that regular self-care for their physical and mental well-being is so necessary.
- · Use your positivity, listening skills and empathy to close the deal.
- · Give regular pep talks and feedback to keep the team at the top of their game.
- · Educate members and guests on services, upgrades, products and memberships.
- · Be the on-duty manager when the spa manager or asst manager is not in house.
Experience:
- ·Managing and driving a recurring membership revenue stream– bring your specific strategies and ideas!
- Experience managing and achieving specific quotas and goals.
- Holding a team accountable to hit sales goals and meet objectives.
- · Embraces Commission sales
- · Knowledge of how to effectively motivate people based on their unique personalities.
- · Strong oral communication skills to set sales expectations, coach to high performance and deliver results
- · Flexible, respectful, patient, friendly yet driven to exceed goals.
Benefits Include:
- · $19+ hourly base, plus commission based on team sales conversion, new members, paid bi-weekly. Potential income is up to you.
- · This is an entry level leadership opportunity with room for growth!
- · Subsidized health insurance
- · Employee discounts on products and free monthly service
- · Snacks and events
LSA150
Compensation: $19.00 per hour
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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Career Advancement Opportunities
Flexible Schedule
Sense of Community Culture
Employee Rewards Program
In-house contests and bonus opportunities, Employee referral bonuses
Continuing Education
Hands-on training, Continuing education reimbursement, Tools for Touch© CE webinars
Discounts
ABMP professional insurance offered at an additional discount, Massage Magazine Insurance Plus and Beauty Insurance Plus discounts, Deeply discounted Verizon® Wireless cellular plans, Child care